233bd Privacy Policy
& Data Protection Statement

233bd is Bangladesh's trusted online betting and casino platform, offering sports betting on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers international matches), football (Bangladesh Premier League, FIFA competitions), live casino, slots and crash games. We are committed to protecting the privacy and personal data of every player who registers with us or accesses our services.

This Policy applies to all personal data collected through the 233bd website, mobile-optimised interface, and any associated applications or communications channels. It applies whether you are browsing 233bd as a guest, completing the 233bd registration process, accessing the platform via 233bd Login, making a deposit using bKash, Nagad, Rocket or any other supported payment method, or communicating with our support team.

By using the 233bd platform or submitting any personal data to us, you confirm that you have read and understood this Policy and consent to the processing of your data as described herein. If you do not agree with any part of this Policy, you must not use the 233bd platform.

233bd collects personal data through several means: directly from you when you register or interact with the platform, automatically when you browse the site, and from third-party service providers where necessary to deliver our services. The categories of data we collect are set out in the table below.

233bd does not intentionally collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data) unless specifically required by applicable law or regulation, in which case we will seek your explicit consent in advance.

233bd uses the personal data it collects for the following purposes. Each purpose is linked to a lawful basis as described in Section 4.

• Account Creation and Management: To register your 233bd account, verify your identity, enable 233bd Login access, and manage your account throughout your relationship with us.
• Service Delivery: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay and supported banking partners; to allow you to place bets on cricket, football and other sports markets; to provide access to live casino, slots and crash game titles from providers including Pragmatic Play, Evolution Gaming, Spribe and Ezugi.
• KYC and Fraud Prevention: To verify your age (21+ requirement), identity and payment method ownership; to detect and prevent fraudulent activity, bonus abuse, money laundering and unauthorised account access.
• Responsible Gaming: To monitor your betting and deposit behaviour for signs of problem gambling; to apply deposit limits, loss limits, session reminders and self-exclusion tools you have activated; to enable our support team to intervene proactively when responsible gaming concerns are identified.
• Customer Support: To respond to your queries, complaints and support requests submitted via live chat, email ([email protected]) or WhatsApp.
• Legal and Regulatory Compliance: To maintain transaction records and account data for the minimum periods required by applicable anti-money laundering (AML) regulations and any other applicable legal obligations.
• Security and Platform Integrity: To monitor platform activity for prohibited conduct as described in our Terms & Conditions, including the use of automated betting tools, collusion, arbitrage abuse and chargeback fraud.
• Communications: To send you account-related notifications such as withdrawal confirmations, security alerts (new device login, password changes), KYC status updates, and — where you have opted in — promotional communications about bonuses, new game releases and seasonal offers (BPL season, Eid promotions, Pohela Boishakh offers).
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the 233bd platform, identify bugs, and enhance the overall player experience.

For each category of personal data processing activity, 233bd relies on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 233bd — specifically, to deliver the betting and casino services you have registered to access. This covers account creation, 233bd Login authentication, payment processing, bet settlement and customer support.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including identity verification (KYC), anti-money laundering (AML) record-keeping, age verification (21+ minimum), and responding to lawful requests from regulatory bodies or law enforcement.
• Legitimate Interests: Processing is necessary for 233bd's legitimate business interests, including fraud detection, platform security, abuse prevention, responsible gaming monitoring and general platform analytics — provided those interests are not overridden by your rights and interests.
• Consent: Where none of the above bases applies, 233bd will seek your explicit, freely given consent before processing your data. This applies primarily to optional marketing communications. You may withdraw consent at any time by contacting our support team or updating your account notification preferences.

233bd does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:

• Payment Processors: Your financial data (mobile wallet number, bank details, transaction amounts) is shared with the relevant payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa or Mastercard — to the extent necessary to process your deposit or withdrawal. Each of these providers operates under its own privacy policy and data security standards.
• Game Providers: Your account identifier and session data may be shared with our licensed game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) solely to deliver game content and record game outcomes accurately. Game providers do not receive your full identity or financial data.
• KYC and Identity Verification Partners: Where 233bd uses third-party identity verification services to assist with KYC processing, your identity documents and personal details are shared with those partners under strict data processing agreements that prohibit any use of your data beyond the KYC verification purpose.
• Legal and Regulatory Authorities: 233bd may disclose personal data to law enforcement, regulatory bodies or courts where required to do so by applicable law, court order or regulatory directive. In such cases, we will disclose only the minimum data required and will inform you of the disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of 233bd's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via your registered email address, and the acquiring entity will be bound by the same data protection commitments as set out in this Policy.

The 233bd platform uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, analyse usage patterns and support security processes. A cookie is a small text file stored on your device by your browser when you visit a website.

The types of cookies used on the 233bd platform are as follows:

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your 233bd Login session, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure stable platform performance. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences such as preferred language, display settings and responsible gaming tool configurations. These cookies improve your experience but are not strictly essential.
• Analytical Cookies: Used to collect anonymised, aggregated data about how players use the 233bd platform — for example, which game categories are most visited, where users drop off during registration, and how long sessions typically last. This data is used exclusively to improve the platform and is not linked to your individual identity.
• Security Cookies: Used to detect and flag suspicious activity such as multiple failed 233bd Login attempts, access from unusual geographic locations or device fingerprinting mismatches that may indicate account compromise.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing certain features of the 233bd platform, including 233bd Login. Disabling analytical or functional cookies will not prevent you from using the platform but may reduce the quality of your experience.

233bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Key security measures include:

• Encryption in Transit: All data transmitted between your device and the 233bd platform is encrypted using 256-bit TLS/SSL protocols. The presence of HTTPS in the address bar of your browser confirms that your connection to 233bd is encrypted.
• Encryption at Rest: Personal data and financial transaction records stored on 233bd servers are encrypted using AES-256 encryption. Encryption keys are managed separately from the data they protect and are rotated on a regular schedule.
• Access Controls: Access to personal data within 233bd is restricted on a need-to-know basis. Only staff members whose roles require access to specific categories of data are granted that access. All internal access is logged and subject to periodic audit.
• Two-Factor Authentication: 233bd supports SMS OTP (One-Time Password) verification for 233bd Login, providing an additional layer of protection against unauthorised access even if your password is compromised. Players are strongly encouraged to enable this feature.
• Penetration Testing: The 233bd platform undergoes regular security assessments and penetration tests by qualified security professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 233bd maintains a formal data breach incident response plan. In the event of a breach, a dedicated response team is activated to contain, investigate and remediate the incident. Affected players are notified via their registered email address without undue delay.

233bd retains personal data for the period necessary to fulfil the purpose for which it was collected, to deliver our contractual obligations to you, or to meet our legal and regulatory requirements. The following retention periods apply as a general guide:

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

As a 233bd player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat or by email at [email protected]. We will respond to all valid requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data 233bd holds about you. This is sometimes called a "Subject Access Request" (SAR). We will provide a summary of your data in a clear, readable format, free of charge.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered address has changed, you may update it via your account settings or by contacting support.
• Right to Erasure: In certain circumstances, you have the right to request that 233bd delete your personal data (the "right to be forgotten"). This right is not absolute — it does not apply where we are legally required to retain data (for example, KYC and transaction records subject to AML retention requirements). We will inform you clearly of any limitations that apply to an erasure request.
• Right to Restrict Processing: You may request that 233bd restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interests and that objection is being assessed.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to 233bd in a structured, commonly used, machine-readable format (e.g., CSV or JSON). This right applies to data processed on the basis of your consent or contractual necessity.
• Right to Object: You have the right to object at any time to processing of your personal data that is based on 233bd's legitimate interests, including profiling for responsible gaming purposes. You also have an absolute right to opt out of marketing communications at any time.
• Rights Related to Automated Decision-Making: Where 233bd makes decisions about your account solely by automated means (for example, automated fraud risk scoring), you have the right to request human review of that decision, to express your point of view, and to contest the outcome.

The 233bd platform is strictly intended for adults aged 21 years and above. 233bd does not knowingly collect, process or store personal data from individuals under the age of 21. The 233bd registration process requires applicants to confirm their date of birth, and age verification is performed as part of the mandatory KYC process.

If 233bd becomes aware that a person under the age of 21 has registered an account or submitted personal data to the platform, the account will be suspended immediately, all data associated with that account will be deleted as promptly as possible (subject to any mandatory legal retention obligations), and any deposits made will be returned to the payment method of origin after verification.

Parents and guardians who believe that a minor in their care may have accessed the 233bd platform or submitted personal information are urged to contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action without delay.

In order to deliver its services, 233bd may transfer personal data to servers, processors or partners located outside of Bangladesh. When such transfers occur, 233bd takes steps to ensure that your data receives an equivalent level of protection to that which it would receive if processed in Bangladesh.

Transfer safeguards employed by 233bd include:

• Contractual data processing agreements with all international partners that incorporate standard data protection clauses requiring equivalent security measures.
• Transfer only to jurisdictions that maintain adequate data protection standards relevant to the nature of the data being transferred.
• Regular review of all international data flows to ensure continued adequacy of protection measures.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi operate infrastructure across multiple regions. Data shared with these providers is limited to the session identifiers and game activity logs necessary for game delivery and outcome recording, and is governed by data processing agreements as described above.

233bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the Policy, we will update the effective date shown at the top of this page and, where the changes are significant, notify registered players via email to their registered address or via a platform notification upon their next 233bd Login.

Minor clarifications or updates that do not materially affect the way we process your data may be made without direct notification. We therefore recommend reviewing this page periodically to remain informed of the current version of our Privacy Policy.

Your continued use of the 233bd platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must discontinue use of the platform and may request account closure by contacting our support team.

If you have any questions, concerns or requests relating to this Privacy Policy or the way 233bd processes your personal data, please contact our Data Support team using any of the following methods. All contact details are provided as plain text — do not reply to automated notification emails.

• Live Chat: Available 24 hours a day, 7 days a week, directly on the 233bd platform after completing 233bd Login.
• Email: [email protected]
• WhatsApp: +880 1700 000233
• Response Time: We aim to respond to all privacy-related queries within 5 business days, and to formal data rights requests (Subject Access Requests, erasure requests, etc.) within 30 days of receipt.
• Operating Hours: 24 hours a day, 7 days a week, including all Bangladeshi public holidays such as Independence Day (March 26), Victory Day (December 16), and Eid.

When submitting a formal data rights request, please include your registered 233bd account username, the nature of your request (access, rectification, erasure, portability, objection, restriction), and any relevant details that will help us locate and process your data accurately. We may ask you to complete a brief identity verification step before fulfilling your request in order to protect your data.